OTR Truck Dispatcher – Cary, IL
Job Description
Note: Candidates must live within 25 miles of our Cary, IL office to be considered.
About Us
Proudly American-owned and operated, Chermak Cartage powers relationships by providing visible logistics and exceptional service, delivered by the safest and most respected drivers on American roads. We specialize in transporting clean, palletized general goods across the Midwest, South, and Southeast regions of the United States. Our open trucking platform allows us to provide the highest level of service to our customers while delivering their goods safely and efficiently.
Position Overview
We are seeking a skilled and motivated Dispatcher to join our growing team. If you have at least 2 years of verifiable experience in Full Truck Load (FTL) OTR dispatching and experience with booking freight on load boards, we encourage you to apply.
At Chermak Cartage, our core values guide everything we do:
- Integrity: We act with honesty and strong ethics.
- Respect: We value and honor everyone’s contributions.
- Accountability: We own our actions and deliver on promises.
- Service Matters: We prioritize exceptional customer service.
- Achieving the Possible: If it’s not impossible, it’s possible.
We are looking for an individual who not only meets the qualifications but also embodies these values, striving for excellence and contributing positively to our company culture.
Key Responsibilities
- Book loads with our customer and partner network, ensuring optimal load planning and scheduling.
- Proactively monitor and communicate load details to partners and drivers, ensuring smooth operations.
- Manage inbound calls and emails from drivers and partners, addressing their needs promptly and professionally.
- Ensure route completion via the driver delivery process, monitoring progress and resolving issues as needed.
- Maintain knowledge of FMCSA DOT regulations and compliance requirements to ensure all operations adhere to industry standards.
Qualifications
- Minimum of 2 years of experience in Full Truck Load (FTL) OTR dispatching and/or freight brokering in the transportation industry.
- Proven experience booking spot freight on platforms such as DAT or Truckstop.
- Solid understanding of FMCSA DOT regulations and compliance requirements.
- Exceptional organizational, time management, and communication skills, with a strong focus on detail and accuracy.
- Strong analytical and problem-solving abilities, with the capacity to multitask in a fast-paced environment.
- Proficiency in cloud-based suites such as Office 365, GSuite, and dispatch-related technology.
- Willingness to work flexible hours, including occasional Saturdays and/or after-hours driver support.
- A strong alignment with Chermak Cartage’s core values of Integrity, Respect, Accountability, Service Matters, and Achieving the Possible.
- A valid CDL is a plus, though not required.
Why Join Chermak Cartage?
- Be part of a respected and growing company with a strong commitment to excellence and safety.
- Opportunity to work with a dedicated team in a collaborative and supportive environment.
- Competitive salary and benefits package.
Job Type
- Full-time Monday – Friday
- Occasional On-Call Responsibilities
Work Location
- In Person Only
- Cary, IL
- Medical BCBS PPO Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Paid Holidays
- Referral Program
How to Apply
If you meet the above qualifications and are excited about the opportunity to contribute to our success, please email your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.